AI That Works4Me
AI That Works4Me explores how artificial intelligence is changing IT Service Management, Enterprise Service Delivery, and Digital Operations.
Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
AI That Works4Me
AI reshapes society and economy.
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Jean-Marie Van Cutsem
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Season 2025
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Episode 2
As AI accelerates, we’re witnessing a pivotal moment in its relationship with society and the economy.
- In the UK, financial regulators are bridging innovation and oversight through a controlled “AI sandbox” — an experiment in combining speed with safety.
- Meanwhile, leaders like Klarna’s CEO warn of potential recession as white-collar jobs vanish — a jarring reminder that AI doesn’t just augment; it disrupts.
- On legal fronts, cases like Getty vs Stability AI could define the rules of AI creativity and IP — determining whether this new wave is built on respect or loopholes.
So here’s the question: Are we prepared for an AI landscape that’s innovative, equitable, and sustainable?
- Regulators must go beyond sandboxing and build frameworks that safeguard jobs and rights.
- Business leaders should invest in reskilling to ensure workers stay relevant.
- Developers need to embed ethics, provenance, and transparency in AI design.
The real challenge — and opportunity — lies in balancing progress with stewardship. Let’s ensure AI’s incredible potential benefits all, not just a few.
What’s your organization doing to manage AI’s disruptiveness while fostering innovation?
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