AI That Works4Me
AI That Works4Me explores how artificial intelligence is changing IT Service Management, Enterprise Service Delivery, and Digital Operations.
Each week, we break down real use cases, smart automation strategies, and the tools that work — not just buzzwords.
Episodes
40 episodes
What does an agentic organisation really look like?
In this episode of AI That Works4Me, we explore how businesses can evolve into AI-first organisations by redesigning 5 core pillars: business model, operating model, governance, workforce, and technology.The big shift?&...
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Season 2026
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Episode 6
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20:49
AI isn’t just replacing jobs, it’s reshaping them.
As routine tasks move to machines, human value shifts to critical thinking, creativity, and judgment. The real challenge for leaders? Stop managing job titles and start designing smarter human-AI collaboration. ...
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Season 2026
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Episode 5
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20:39
When AI Agents Turn Against You: The Prompt Injection Threat
Autonomous AI agents are powerful — but they also introduce real security risks. Prompt injection attacks can manipulate AI into leaking data, triggering wrong actions, or creating financial and reputational damage. T...
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Season 2026
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Episode 4
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19:21
Choosing the right AI for the right job
The race for the single “best” AI model is over.The real advantage now? Choosing the right AI for the right job. In the latest AI That Works4Me episode, I explore why business leaders must stop chasing benchmark...
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Season 2026
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Episode 3
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21:42
Not every “AI agent” actually thinks.
Not every “AI agent” actually thinks. Some are just dressed-up automation or chatbots. That’s risky.Real agents plan, reason, and act autonomously. Fake ones create failed projects, broken trust, and AI ...
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Season 2026
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Episode 2
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16:33
Bring Your Own AI (BYO-AI) is reshaping the workplace
Bring Your Own AI (BYO-AI) is reshaping the workplace. Employees are already using personal AI tools to boost productivity and innovate through tailored workflows.But unmanaged adoption creates real risks: data leakage, security e...
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Season 2026
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Episode 1
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12:53
ITSM knowledge is broken
ITSM knowledge is broken — static, outdated, and slowing teams down.In the latest AI That Works4Me episode, we explore AI-native knowledge systems: self-learning, conversational,
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Season 2025
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Episode 34
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13:37
Agentic AI is rising fast but trust, security, and real-world readiness remain the biggest hurdles
Agentic AI is rising fast but trust, security, and real-world readiness remain the biggest hurdles. Users want reliability, businesses need safer infrastructure, and society still wrestles with autonomous decision-making. <...
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Season 2025
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Episode 33
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9:38
AI browser agents are here
AI browser agents are here — and they’ll change how we work online. Not just searching… but doing: booking trips, gathering research, executing tasks.They’re powerful, but still early-stage — think beta teammates...
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Season 2025
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Episode 32
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12:25
Telecom is shifting fast.
AI agents will run self-healing networks, 6G is accelerating, quantum security is rising, and sustainable, space-powered connectivity is moving mainstream.If you want to understand where intelligent infrastructure is heading, this episod...
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Season 2025
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Episode 31
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10:46
Consumer tech is moving faster than most enterprises can keep up
From AI-driven smart homes to domestic robots and haptic interfaces, what people use at home today becomes their expectation at work tomorrow. IT leaders who prepare now will stay ahead.
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Season 2025
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Episode 30
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11:48
The Two-Tier AI Economy.
Bernard Marr warns of a growing divide - the Two-Tier AI Economy. While some companies scale AI into strategy, others remain stuck in endless pilots.Bridging this gap means tackling real barriers: infrastr...
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Season 2025
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Episode 29
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14:51
Generative AI is transforming compliance - but not replacing it.
Generative AI is transforming compliance - but not replacing it. A new guide reminds us: tools like ChatGPT are powerful assistants, not decision-makers.Use AI to simplify regulatory language and boost clarity, but n...
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Season 2025
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Episode 28
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4:39
The AI revolution isn’t just about smarter tech, it’s about smarter choices
Ethics is the new frontier of AI. As Bernard Marr notes in “8 AI Ethics Trends That Will Redefine Trust and Accountability in 2026”, the real breakthroughs won’t just come from smarter models - but from smarter governance.From c...
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Season 2025
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Episode 27
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5:48
Generative AI isn’t emerging - it’s exploding
By 2026, it won’t just create - it’ll decide, act, and adapt. From agentic chatbots and generative video to privacy-first AI models, the landscape is shifting fast.But with power comes pressure: the co...
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Season 2025
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Episode 26
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12:00
AI is powerful - but let’s not forget the risks.
In his latest piece, futurist Bernard Marr warns about the growing privacy dangers of AI chatbots like ChatGPT, Grok & Gemini. Unlike doctors or lawyers, these tools don’t offer confidentiality.Yet people often share therapy-l...
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Season 2025
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Episode 25
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6:20
AI isn’t slowing down - it’s accelerating toward 2026
AI isn’t slowing down - it’s accelerating toward 2026 with transformative shifts on every front. Bernard Marr highlights 8 must-watch trends: From Agentic AI reshaping daily work to a looming synthetic content ...
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Season 2025
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Episode 24
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14:38
Agentic AI isn’t just a tool—it’s your next design partner.
From pitch decks to policy models, it’s reshaping how we create, decide, and collaborate. Bernard Marr breaks it down in his latest piece. Expect initiative, speed, and real creative lift—without scaling your headcount.
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15:00
What if your team’s best move isn’t doing more work—but automating themselves out of it?
Amanda Kahlow’s bold vision: reward employees who build AI agents to replace their own roles with equity and bigger opportunities. The result? AI “superhumans” handling complex tasks while humans double down on creativity, em...
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Season 2025
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Episode 22
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12:43
In the age of AI, standing out means going beyond the tech.
Bernard Marr highlights Pascal Bornet’s call for AI literacy + Humics (creativity, empathy, critical thinking). Avoid “AI obesity” by balancing automation with adaptability. The future isn’t AI vs humans—it’s AI with huma...
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Season 2025
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Episode 21
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5:31
Many AI projects fail not because of the technology, but because they’re treated like traditional IT projects
The real opportunity? AI-native process re-engineering. Instead of layering AI onto old workflows, imagine rebuilding them from the ground up with AI at the core.From outputs to outcomesProcesses as living,...
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Season 2025
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Episode 20
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6:24
Seizing the agentic AI advantage
McKinsey’s Latest on Agentic AIMcKinsey’s report “Seizing the agentic AI advantage” tackles the gen AI paradox: broad adoption, but limited business impact so far.Key insight: The next breakthrough li...
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Season 2025
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Episode 19
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6:27
The clock is ticking toward Q-Day
Google says it could hit by 2029.RSA legend Adi Shamir says 30+ years.But one thing’s clear: when quantum cracks encryption, everything changes.
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Season 2025
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Episode 18
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15:18
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